TERMS AND CONDITIONS (TERMS OF SERVICE)

Last Updated: June 1, 2026

Welcome to Lead Flow Digital AI, as a DBA of Outdoor Management Group, Inc. ("Lead Flow Digital AI," "Company," "we," "our," or "us").

Lead Flow Digital AI, provides AI-powered lead generation, CRM automation, customer communication, appointment management, AI-powered business workflows, and customer engagement solutions designed to help businesses generate qualified leads, schedule appointments, and improve customer communication.

These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, software, SMS communications, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

Please review our Privacy Policy to understand how we collect, use, and protect your information:

Privacy Policy:
https://leadflowdigitalai.com/privacypolicy-908719

1. Use of Services

You agree to use our Services only for lawful purposes and in compliance with all applicable federal, state, and local laws.

You agree that you will not:

• Use our Services for unlawful, fraudulent, or misleading purposes.

• Attempt to gain unauthorized access to our systems, networks, or software.

• Interfere with or disrupt the operation or security of our Services.

• Upload or transmit harmful software, malware, or malicious code.

• Use our Services in a manner that could damage or impair our business operations.

2. SMS Communications

2.1 SMS Program Description

Lead Flow Digital AI, provides AI-powered lead generation, CRM automation, appointment scheduling, customer communication, automated follow-up, and business workflow solutions.

If you choose to opt in to receive SMS messages from Lead Flow Digital AI, you may receive text messages related to:

• Appointment confirmations and reminders

• Responses to inquiries and customer support

•Service updates and scheduling notifications

•Account notifications

•Requested information

• Follow-up communications regarding requested services

•Promotional communications (only where you have provided consent)

Lead generation and follow-up communications related to services you have requested or expressed interest in.

Message frequency varies based on your interactions with our business and the services you request.

SMS consent is not a condition of purchase.

2.2 SMS Consent

By providing your mobile phone number and submitting a website form or other authorized opt-in method, you expressly consent to receive SMS messages from Lead Flow Digital AI.

Your consent applies only to communications from Lead Flow Digital AI.

We do not sell or share your SMS consent with third parties for marketing purposes.

2.3 Message Frequency

Message frequency varies depending on your interactions with our business, appointments, customer support requests, and requested services.

2.4 Message & Data Rates

Message and data rates may apply according to your mobile carrier's messaging plan. Charges are determined by your wireless provider.

2.5 Opt-Out Instructions

You can cancel the SMS service at any time.

Simply text "STOP" to +1 (847) 975-9386.

After you send the SMS message "STOP", we will send you a confirmation SMS indicating that you have been unsubscribed.

After this, you will no longer receive SMS messages from us unless you opt in again.

If you wish to rejoin the program, simply sign up again using one of our opt-in methods, and we will resume sending SMS messages.

2.6 Help & Customer Support

If you are experiencing issues with our messaging program, reply HELP for assistance.

You may also contact us directly:

Email: [email protected]

Phone: +1 (847) 975-9386

2.7 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

2.8 Age Requirement

You must be at least 18 years old to enroll in our SMS communications or use our Services.

2.9 Compliance

Lead Flow Digital AI complies with all applicable laws and regulations governing SMS communications, including but not limited to the:

• Telephone Consumer Protection Act (TCPA)

• CTIA Messaging Principles and Best Practices

• Applicable federal and state consumer protection laws

3. Privacy

Your use of our Services is also governed by our Privacy Policy, available at:

https://leadflowdigitalai.com/privacypolicy-908719

4. Client Content

You retain ownership of all information, documents, images, branding materials, and other content you provide to us.

By submitting such content, you grant Lead Flow Digital AI a limited, non-exclusive, revocable license to use the content solely for providing the Services you requested.

You represent and warrant that you possess all necessary rights to provide such content.

5. Intellectual Property

All website content, including but not limited to:

• Text

• Graphics

• Logos

• Branding

• Software

• Workflows

• AI prompts

• Website design

• Documentation

is owned by Lead Flow Digital AI or its licensors and is protected by applicable intellectual property laws.

No portion of our Services may be copied, reproduced, modified, distributed, or republished without prior written permission.

6. Payments & Refunds

Payment terms are governed by your selected service package, proposal, invoice, or written agreement.

Unless otherwise agreed in writing, all payments are non-refundable.

Failure to make timely payment may result in suspension or termination of Services.

7. Disclaimer of Warranties

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Lead Flow Digital AI disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Lead Flow Digital AI, Outdoor Management Group, and their respective owners, officers, employees, contractors, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of, or inability to use, our Services.

9. Third-Party Services

Our website may contain links to third-party websites, software platforms, or services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or providers.

10. Indemnification

You agree to defend, indemnify, and hold harmless Lead Flow Digital AI, Outdoor Management Group, and their owners, employees, contractors, affiliates, licensors, and agents from any claims, liabilities, damages, losses, expenses, or legal fees arising from:

• Your use of our Services

• Your violation of these Terms

• Your violation of applicable laws

• Content submitted by you

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Illinois, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located within Illinois.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any revisions will become effective immediately upon posting to this website with an updated Last Updated date.

Continued use of our Services following such changes constitutes acceptance of the revised Terms.

13. Contact Information

Lead Flow Digital AI
A DBA of Outdoor Management Group

Address
700 Busse Highway
Park Ridge, IL 60068

Phone
+1 (847) 975-9386

Email
[email protected]

Privacy Policy
https://leadflowdigitalai.com/privacypolicy-908719

Acceptance of Terms

By accessing or using our website, submitting your information, enrolling in our SMS messaging program, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you have any questions regarding your privacy, please review our Privacy Policy available at: https://leadflowdigitalai.com/privacypolicy-908719