Effective Date: June 1, 2026

1. Introduction

Welcome to Lead Flow Digital AI ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you use our website, request our services, or communicate with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Full name

Email address

Phone number

Company or business name (if applicable)

Service address (when required for appointments or estimates)

Appointment & Service Information

Appointment requests

Consultation details

Project information

Customer support inquiries

Website & Usage Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on our website

Referral source

Website interaction data

Communication Preferences

We collect your communication preferences, including whether you choose to receive SMS messages, emails, or other communications from us.

3. How We Use Your Information

We use your information to:

Schedule appointments, consultations, and estimates

Respond to inquiries and customer support requests

Deliver requested services

Send appointment reminders and service updates

Provide account notifications

Improve our website and customer experience

Send promotional or marketing communications when you have provided consent

Comply with legal obligations

Protect our business against fraud or misuse

We only use your information for purposes consistent with this Privacy Policy.

4. SMS Communications & Opt-In

If you provide your phone number and expressly consent to receive text messages, you agree to receive SMS communications from Lead Flow Digital AI.

These messages may include:

Appointment confirmations

Appointment reminders

Service updates

Customer support messages

Account notifications

Promotional offers (only where consent has been provided)

SMS Disclosure

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to opt out.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website functionality

Analyze website traffic

Remember user preferences

Measure advertising performance

Improve our services and user experience

These technologies may include:

Browser cookies

Analytics tools

Tracking pixels

Web beacons

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

6. How We Share Your Information

We may share your information only with trusted third-party service providers that assist us with operating our business, including:

Appointment scheduling platforms

CRM systems

SMS delivery providers

Email service providers

Payment processors (if applicable)

Website hosting providers

Analytics providers

These providers may only use your information to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers that support the delivery of our text messaging services.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic storage or transmission is completely secure, we continually review our security practices to help safeguard your information.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Meet legal and regulatory requirements

Resolve disputes

Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Request restriction of processing

Object to certain processing activities

Withdraw marketing consent at any time

Opt out of SMS communications by replying STOP

To exercise these rights, contact us using the information below.

10. International Data Transfers

Your information is primarily processed within our operating jurisdiction.

If your information is transferred internationally, we will implement appropriate safeguards as required by applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Lead Flow Digital AI

Email: [email protected]

Phone: +1 847-975-9386

Address: 700 Busse Highway Park Ridge IL 60068

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Lead Flow Digital AI

Email: [email protected]

Phone: +1 847-975-9386

Address: 700 Busse Highway Park Ridge IL 60068

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.